WorldWideScripts.net Delivering the best Add-Ons in more than 37 languages.

中文(简体), English, हिन्दी/हिंदी, Español/Castellano, العربية, Русский язык, Français, 中文 (台灣), বাংলা, Bahasa Indonesia, اردو, Português, Deutsch, Bahasa Melayu (بهاس ملايو‎), 日本語 (にほんご), فارسی, Italiano, తెలుగు, Türkçe, ગુજરાતી, Język polski/polszczyzna, Tiếng Việt, ಕನ್ನಡ, Українська мова, ไทย
PHP Scripts / Help and Support Tools

Support Ticket System

— Add-On to WorldWideScripts.net

Subscribe to our feed to stay up to date!

New! Follow us as you want it!


Support Ticket System - CodeCanyon Item for Sale

Ads

Ad: Bluehost hosting

This is very simple support ticket system which is designed to support your customers who have purchased your products or services

This script has been built using Fuel PHP Framework

This script is only suitable for people who do freelance work because this script has very limited features compared to full support system but I am happy to add more features to this system depending on the feedback from you

Admin Features
  • Admin Can define products or services
  • He can create ticket if customer contact him via phone
  • Admin can see the status of the ticket and change it
  • Admin can answer the ticket and customer will receive notification via email
  • Admin can close and reopen the ticket
  • Admin will be notified by email when new ticket is created by customer
  • Admin will be notified by email when customer answer the ticket
Customer Features
  • Customer Signup form
  • Customer can create the tickets
  • Customer will get notification via email once the admin answer the ticket and customer can log in to the system and answer the same question

Demo

Revisions

09th Mar 2014 : Enhanced User Interface


Download
Other components in this categoryAll components of this author
CommentsFrequently asked questions and answers

Properties

Created:
13 December 12

Last Update:
27 March 14

High Resolution:
No

Compatible Browsers:
IE9, Firefox, Safari, Opera, Chrome

Files Included:
JavaScript JS, CSS, PHP

Software Version:
PHP 5.3

Keywords

eCommerce, All Items, customer support, help desk, support system, support tickets, ticket, tickets