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PHP Scripts / Help and Support Tools

Live Support Chat

— Add-On to WorldWideScripts.net

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Live Support Chat - WorldWideScripts.net Item for Sale

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The new and improved version of the Live Support Chat application has been re built from the ground up. And comes packed with features which you will find valuable when providing a support service to your customers online.

Features at a glance

  • Easy Interface– The interface is clean and easy to navigate. All actions are conducted via ajax.
  • Proactive chats– Why wait for a user to start the chat? you can now approach them directly
  • Departments– Create as many departments as you need, and assign users to them
  • Transfers– You can transfer chats between operators
  • Operator Chat– Internal shout box style chat allows operators to keep abreast of whats happening
  • Localization– All of the text in the application is modifiable directly from the admin panel, you can also create different variations / languages
  • FeedBack– Create questions to gauge how happy your customers are with your service

ChangeLog

15/04/2013

Further UTF8 Improvements

09/04/2013

Resolved an intermittent installer bug

08/04/2013

Added improved support for UTF8

Resolved an intermittent fault with the users panel causing session issues

Added WAV audio suport for browsers that do not support MP3

Added German Language


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Properties

Created:
25 March 13

Last Update:
24 April 13

Compatible Browsers:
IE8, IE9, IE10, Firefox, Safari, Opera, Chrome

Software Version:
PHP 5.0 - 5.2

Files Included:
JavaScript JS, HTML, XML, CSS, PHP, SQL

Keywords

chat, help, live chat, live support, live support chat, online chat, online help, support chat