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WordPress

DZS Support Tickets / Forums - WordPress Plugin

— Add-On to WorldWideScripts.net

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Intro

Need a WordPress support ticket system ? Well… this is the one for you! Packed with awesome features / options like bolded table cells for non read tickets to grab the user’s / admin attention, public or private option, this plugin will surely please your clients / visitors. And due to the ability to submit public tickets, this can also be transformed into a mini forum.

I use it on my site also to give support to my clients –http://digitalzoomstudio.net/support-tickets[ achieved a new skin very easy because it’s 100% made from CSS ]

admin Vkl Received Mother paragraph Submit Ticket Please write your support request here. Pages Add New one one two Comments not workrng Tickets eate New Ticket xxx Categories OPtIOflS Breads Wont Raise Documentation USTOM POST TYPE for ADMIN

Ticketing Process

The ticketing system can be added on any post or page via this simple shortcode
[dzs_tickets]
After that, the ticketing system will appear on that page. Visitors will be able to submit their tickets via a cool tinymce interface and select the privacy of the ticket – public or private. After the ticket is submitted, an user is automatically created for the submitter, and if it is private – only the admin and submitter will be able to see it / reply or if it public, every visitor will be able to see / reply to it, just like a forum.

Features

  • front end tickets display– it’s setup by a simple shortcode – [dzs_tickets] – and you can add it anywhere in your post / page including with other elements.
  • public or private- the user has the option to make his ticket open if he thinks the ticket will help the world somehow
  • auto registers users– if public submission is enabled, an user will be created for guests automatically
  • never miss a ticket– new / unread tickets are always bold until they are read for registred users

Extend Capabilities

You can extend this plugin to serve your own purposes. If you have the skills of html/php this plugin makes it very easy for you to add your own field / custom functions. For example on my site –http://digitalzoomstudio.net/support-tickets– I have introduced an extra field + functionality of the Envato API – Purchase Verification.

What do you get?

  • DZS Support Tickets / Forums -WordpPress Plugin
  • LIFETIME updates!– we regularely update our products to the latest standards and introducing features. Even if the price of this product increases, you will get it for free via the free lifetime update.
  • free support!– for installation via my forum ->http://digitalzoomstudio.net/support/this is thefastestform of support

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CommentsFrequently asked questions and answers

Properties

Created:
25 July 11

Last Update:
25 July 11

Compatible Browsers:
IE7, IE8, IE9, Firefox, Safari, Opera, Chrome

Software Version:
WordPress 3.2, WordPress 3.1, jQuery

Files Included:
JavaScript JS, HTML, CSS, PHP

Keywords

category, cool, discussion, forum, forums, members, membership, private, public, shortcode, support, system, ticket, tickets, wordpress